გაყიდვების მხარდაჭერის თანამშრომელი

Who we are

• Mediterranean Shipping Company (MSC) is one of the world’s leading shipping and logistics companies, operating in more than 180 countries worldwide, including Georgia.
• As a global organization driven by excellence, innovation, and people, we are looking for a talented, enthusiastic, and highly motivated Sales Support who is eager to build and develop a successful career within MSC.
• Position: Sales Support
• Location: Tbilisi
• Job Type: Full time
• The Sales Support’s main job purpose is to support the sales team with customer bookings, account statutes, and provide correct data entry to achieve the agency's sales targets.
• You Must be able to:
• Courteously communicate with customers via telephone, email, letters, and face-to-face.
• Receive booking instructions from customers, prepare agreements, and input relevant booking data into the agency's internal software.
• Check booking content for compliance with MSC GVA Sanctions.
• Follow up on existing bookings, provide shipment information, and deliver export BLs to customers.
• Coordinate and pass booking information to the documentation and operations departments to ensure an effective workflow.
• Register new local and foreign customers in the internal software and inform the customer service department.
• Provide customers with updates regarding additional charges occurred during the shipment period.
• Follow up on empty container forecasts daily.
• Input updated tariff rates, spot quotations, and rate agreements into the company's internal software (TMS) on a daily, weekly, or monthly basis.
• Prepare various weekly, monthly, and annual reports as requested by management and MSC GVA.
• We want you to be or have: (Skills Required)
• Efficient Time Management
• Detailed oriented
• Good negotiation skills
• Highly Responsible
• Excellent communication and multitasking skills
• Desire to work as a team with a result driven approach.
• Fluent in Georgian, English, and spoken Russian will be an advantage