Customer service specialist: CV example in English
An example CV for this profession in English. The person, companies and dates are made up.
The person, companies and dates in the example are made up. Replace them with your own.
Manana Nimushashvili
Customer service specialist
- name@example.com
- +995 5XX XX XX XX
- Tbilisi
SUMMARY
Customer service specialist with experience over phone, email and chat. Listens carefully and looks for a practical solution to each problem.
WORK EXPERIENCE
Customer service specialist
2021 – PresentExample Company, Tbilisi
- Answer customers by phone, email and chat.
- Log and resolve requests or pass them to the right department.
- Give the team feedback on questions customers ask repeatedly.
Sales assistant
2019 – 2021Example Store, Tbilisi
- Helped customers choose products.
- Processed return and exchange requests.
EDUCATION
University X
2015 – 2019Bachelor, Public relations
SKILLS
- Customer communication
- Handling complaints
- CRM system
- Written communication
- Patience
- Teamwork
LANGUAGES
- Georgian (Native)
- English (B2)
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